Pet grooming software built for Singapore

Idle is pet grooming software built for Singapore groomers: online bookings, per-pet profiles, vaccination tracking, one-tap WhatsApp reach, and card, Link, PayNow, PayLah & GrabPay checkout via Stripe. Our team sets it up for you.

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At a glance

Pet grooming software for Singapore is an all-in-one platform that handles online booking, per-pet profiles with breed and coat records, vaccination tracking, multi-pet household linking, checkout, and owner communication in one place. Idle is built for Singapore groomers, taking card, Link, PayNow, PayLah, and GrabPay at checkout through Stripe, with GST-aware receipts, for both mobile groomers and storefront salons.

What pet grooming software needs to do in Singapore

Pet grooming isn't a haircut. Each pet has a coat, a temperament, and a grooming interval. Each owner has a household. Idle was built around those realities, not around a generic appointment template.

Per-pet profiles with breed and coat notes

Every pet has its own profile: breed, weight, coat type, behavioural flags, product preferences, and complete grooming history. Your groomer sees the profile before the pet walks in, so a new team member handles Max as confidently as the owner does.

Vaccination tracking and expiry reminders

Log vaccination certificates per pet with expiry dates. Idle flags upcoming expiries so you can ask owners to bring updated records before the next groom, protecting your studio and the other animals on the floor.

Multi-pet households in one client record

One client with three dogs gets one profile and three pet records, linked. Schedule, message, and bill the owner once, with each pet's grooming notes and intervals tracked separately.

Drop-off and pick-up window scheduling

Block drop-off and pick-up windows on the calendar so owners know when to come, and your team isn't juggling check-ins during a complex de-matting session.

Every pet, every coat, every vaccination on one record.

Idle gives each pet its own profile: breed, weight, coat type, behavioural flags, product preferences, and complete grooming history, with vaccination dates and expiry alerts. One client with several pets stays linked under a single record, so you schedule, message, and bill the owner once.

Per-pet profiles & multi-pet households

Each pet carries its own breed, coat, and grooming-interval notes, all linked to one owner record so a household is booked and billed once.

Vaccination tracking

Log certificates per pet with expiry alerts, so the groomer sees the status before the appointment and the studio stays compliant.

Take every payment Singapore owners use.

Owners pay by card, Link, PayNow, PayLah, or GrabPay through Stripe, with cash recorded manually and GST line items on every receipt. Reach any owner on WhatsApp in one tap from their profile, and share a booking link that works equally well for a mobile round or a storefront salon.

Checkout via Stripe

Card, Link, PayNow, PayLah, and GrabPay through Stripe, with GST-aware receipts per IRAS requirements (9% as of 2026), logged to the pet and the groomer.

One-tap WhatsApp reach

Reach any owner over WhatsApp in one tap from their profile, and share your booking link on WhatsApp or Instagram so they book 24/7.

Everything your Singapore pet grooming business needs

One platform for bookings, per-pet records, vaccinations, payments, and owner communication, with deeper customisation whenever you want it.

In your plan

Branded 24/7 online booking site with deposits
One calendar for walk-in, in-store and online appointments
Smart resource and staff allocation
Client CRM with AI briefing and health score
A customer portal for every client
Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
Deposits and no-show protection
Services, packages and credits with smart redemption
Inventory tracking with AI restock predictions
Staff shifts, leave, roles and permissions
Commission engine with clock-in and clock-out
WhatsApp AI receptionist, 24/7
Automated reminders, win-back and campaigns
Gift cards, vouchers, loyalty and memberships
Smart waitlists with automatic slot refill
Analytics, AI insights and revenue predictions
GST-ready invoicing and profitability reports
PDPA-aligned encrypted data, cards handled by Stripe
Run multiple stores from one account

Make it yours

This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:

Custom booking link: bespoke branding and IG feed
Intake and consent forms
A full website built around your booking link
Other terminals (NETS, KPay) and custom payment providers
Accounting sync (Xero, QuickBooks) or API
Batch and lot tracking with supplier purchase orders
Multi-store stock transfers and head-office dashboards
Custom analytics fields and scheduled reports
Bespoke loyalty, referral and membership rules
Custom commission structures and public-holiday tracking
Data migration from your old system
Onboarding, team training and end-to-end setup
Anything else you can describe

Built for how Singapore pet owners book

Pet owners in Singapore expect a WhatsApp message, PayNow at checkout, and a nudge before the next groom is due. Idle lets you reach owners on WhatsApp in one tap and take card, Link, PayNow, PayLah & GrabPay today through Stripe.

Card, Link, PayNow, PayLah & GrabPay at checkout (via Stripe)

Owners pay by card, Link, PayNow, PayLah, or GrabPay through Stripe, with cash recorded manually. Every transaction logs to the pet record and to the groomer who performed the service.

WhatsApp reach

Reach any owner on WhatsApp in one tap from their profile, and share your booking link there.

GST-aware receipts

Receipts show GST line items per IRAS requirements (9% as of 2026), emailed or sent via WhatsApp at checkout.

Instagram-ready booking link

Paste your Idle booking link in your Instagram bio. New owners pick a date, a pet, and a service in under a minute.

Built for mobile and storefront

A single-groomer mobile business or a storefront salon both run end-to-end on Idle, managed from your phone or the counter.

Use what you need

Talk to us

Pricing scoped to your studio · We deploy it for you

The full Idle platform

AI agents tuned to your studio

Custom payment provider

Data migration from your old system

End-to-end deployment

Onboarding & team training

Schedule Free Demo →

Configured around your business · Deployed by our team

Frequently asked questions

What is the best pet grooming software in Singapore?

Idle is purpose-built for Singapore pet groomers. It stores per-pet profiles, tracks vaccinations and grooming intervals, takes card, Link, PayNow, PayLah, and GrabPay through Stripe at checkout, lets you reach owners on WhatsApp in one tap, and includes GST-aware receipts. Both mobile groomers and storefront salons run on Idle.

Does Idle track vaccination records for pet grooming?

Yes. Each pet record carries vaccination dates and expiry alerts. The groomer sees the status before the appointment, so the studio stays compliant and other animals stay safe.

Can Idle handle multi-pet households?

Yes. One client record can have multiple pets linked to it. The owner gets one booking link, one point of contact, and one invoice; each pet's grooming notes, intervals, and history are tracked separately.

Does Idle accept PayNow for Singapore pet groomers?

Yes. PayNow, PayLah, Link, and GrabPay are supported through Stripe, alongside card on the same checkout, with cash recorded manually. Payments are tracked per appointment and per groomer, with GST line items on every receipt per IRAS requirements (9% as of 2026).

How does Idle reduce no-shows for pet grooming appointments?

Idle supports deposit collection for long grooming sessions, lets owners self-reschedule via their booking link, and lets you reach any owner on WhatsApp in one tap from their profile.

Does Idle work for mobile pet groomers in Singapore?

Yes. A single-groomer mobile business runs end-to-end on Idle. Share your booking link on WhatsApp or Instagram, manage your schedule from your phone between jobs, and check out via card, Link, PayNow, PayLah & GrabPay (through Stripe) on the spot.

Run your grooming business on Idle

Book a 20-minute demo. We'll walk through the platform and set up your studio with you.