Talk to a real human on the Idle team.

Built in Singapore for beauty and wellness businesses. Book a demo, start a free trial, or just drop us an email at [email protected]: you'll hear back within 1 business day.

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email reply time
WhatsApp
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7 days
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built for Singapore

How can we help?

Pick the fastest way to reach us.

Whatever you need, a demo, a trial, a migration, or just a question, there's a route for it.

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Email us

Drop us a line at [email protected] and you'll receive a reply within 1 business day.

Already a customer?

Every Idle business gets a dedicated account manager reachable directly on WhatsApp for day-to-day support.

Follow along

Based in Singapore

Idle is built in Singapore for beauty and wellness businesses across the island, and works for operators in other markets too. Reach us by email or book a demo and we'll take it from there.

Everything in Idle

While you're here, explore the platform.

Every feature is included in one flat subscription. Tap into any part of Idle below.

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Who it's for

Built for every beauty business.

Whether you run a solo nail studio or a multi-staff aesthetic clinic, Idle adapts to how you work.

Compare & switch

Already using another platform?

Switching to Idle is simple. We migrate your data, set up your staff, and get you up and running fast.

FAQ

Frequently asked questions

Have a question we haven't answered? Email us at [email protected], we usually reply same-day.

Want a guided walkthrough? Book a free demo →

How do I get in touch with Idle?

Email us at [email protected] and we'll reply within 1 business day, usually much faster. You can also book a free demo, start a free 7-day trial, or reach us on Facebook, Instagram, or LinkedIn.

Every Idle business also gets a dedicated account manager reachable directly on WhatsApp.

How quickly will you respond?

We reply to email within 1 business day, and usually much sooner. Existing customers reach their dedicated account manager directly on WhatsApp for day-to-day support.

Can I see Idle before I sign up?

Yes. Book a free demo and we'll walk you through Idle on a setup like yours, or start a free 7-day trial with full access, no credit card required.

How long does it take to set up Idle?

Self-serve setup takes about an hour, depending on how much data you have. Alternatively, our team configures your services, staff, booking link, and branding for you as part of onboarding. Most studios are taking bookings on the same day.

Is there a free trial?

Yes, 7 days free with full access to every feature, and no credit card required.

How much does Idle cost?

Idle is one flat, all-inclusive subscription: unlimited staff, unlimited bookings, no commission, no per-stylist fees, and no per-transaction markup. Save 10% when you pay yearly.

Customisations are scoped to your business and quoted upfront. We share pricing on request, during or after a short demo. See how pricing works.

Can you move my data from another system?

Yes. We provide a structured template, then transform and load your clients, services, packages, and appointment history, typically within 24 hours. Smaller migrations are included with onboarding; larger datasets are priced by volume. See all migration guides.

Does Idle work with WhatsApp?

Yes. Share your Idle booking link on WhatsApp and message any client in one tap from their profile. A 24/7 WhatsApp AI receptionist answers enquiries and books, reschedules, and cancels appointments in your brand's tone of voice.

Does Idle work for businesses outside Singapore?

Yes. Idle is built Singapore-first but works for beauty and wellness businesses in other markets too. Card payments run through Stripe, which supports businesses in many countries, while Singapore-specific options like PayNow and PayLah (via Stripe) and GST-ready invoicing apply to Singapore businesses. Book a demo and we'll confirm the right setup for your market.

How does Idle keep my data secure?

Client data is encrypted and hosted on secure cloud infrastructure, with automated backups, disaster recovery, and role-based access controls. Read our full security notes.

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Where to next?

Ready when you are.

Book a free product demo, or email us at [email protected]. We reply within 1 business day.