Medspa & aesthetic clinic software built for Singapore

Clinical precision, seamless client experience

At a glance

Track treatment packages, client histories, and practitioner schedules with the accuracy your clinic demands. Built around how clinic actually run, Idle connects a branded 24/7 online booking link with deposits, a calendar with smart staff and resource allocation, a full POS with card, PayNow and PayLah via Stripe, client records with visit history and an AI health score, packages, inventory, staff scheduling, a 24/7 WhatsApp AI receptionist, and real-time analytics, in one system instead of a stack of disconnected tools.

Clinic management headaches

Package tracking chaos

Mrs. Tan is on her 6th laser session but someone checked her in as if it was her 4th.

Scattered clinical notes

Treatment notes, consent forms, and before/after records are in three different places.

Follow-up gaps

Clients don't come back for their next session because nobody prompted them to rebook.

Package revenue leakage

Sessions used vs. sessions sold, the numbers never quite add up at month end.

Built for the clinical environment

Precision, privacy, and professionalism, Idle is built to match your clinic's standards.

Treatment package tracking

Every session in every package is tracked. Clients and practitioners always know where they stand.

Clinical notes per visit

Attach treatment notes to every appointment. Build a complete clinical record over time.

Everything clinic needs

One platform for bookings, clients, staff, and growth, with deeper customisation whenever you want it.

In your plan

Branded 24/7 online booking site with deposits
One calendar for walk-in, in-store and online appointments
Smart resource and staff allocation
Client CRM with AI briefing and health score
A customer portal for every client
Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
Deposits and no-show protection
Services, packages and credits with smart redemption
Inventory tracking with AI restock predictions
Staff shifts, leave, roles and permissions
Commission engine with clock-in and clock-out
WhatsApp AI receptionist, 24/7
Automated reminders, win-back and campaigns
Gift cards, vouchers, loyalty and memberships
Smart waitlists with automatic slot refill
Analytics, AI insights and revenue predictions
GST-ready invoicing and profitability reports
PDPA-aligned encrypted data, cards handled by Stripe
Run multiple stores from one account

Make it yours

This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:

Custom booking link: bespoke branding and IG feed
Intake and consent forms
A full website built around your booking link
Other terminals (NETS, KPay) and custom payment providers
Accounting sync (Xero, QuickBooks) or API
Batch and lot tracking with supplier purchase orders
Multi-store stock transfers and head-office dashboards
Custom analytics fields and scheduled reports
Bespoke loyalty, referral and membership rules
Custom commission structures and public-holiday tracking
Data migration from your old system
Onboarding, team training and end-to-end setup
Anything else you can describe

Frequently asked questions

What software do medspas in Singapore use for bookings and packages?

Idle is purpose-built for Singapore medspas and aesthetic clinics. It manages consultation booking, treatment package credit tracking, clinical notes per visit, before-and-after records, and card, Link, PayNow, PayLah, and GrabPay checkout via Stripe, deployed end to end by our team.

How do aesthetic clinics in Singapore manage treatment package credits?

Idle's package module tracks every session in every package per client. The 6th laser session is logged automatically, the credit is deducted at checkout, and your team sees the exact balance before every appointment.

Can Idle store clinical notes per visit?

Yes. Attach treatment notes, product used, and outcomes to every appointment. The notes build a complete clinical record per client over time, accessible to any authorised practitioner.

Can Idle schedule treatment rooms and shared equipment?

Yes. Idle's resource scheduling assigns each treatment to a room and tracks shared equipment like laser machines, so a room or device is never double-booked across practitioners.

Can I track follow-up appointments and rebooking?

Yes. Today you rebook the client on the spot at checkout, see lapsed clients in the retention dashboard, and reach them on WhatsApp in one tap.

Is Idle secure enough for clinical records?

Yes. Idle uses role-based access controls so only authorised staff see client clinical records, and all client data is encrypted in transit and at rest.

Run a clinic that runs itself

Join aesthetic clinics across Singapore managing their operations on Idle.

Book a free demo →Start free trial

Who it's for

Built for your kind of business

From a solo studio to a multi-staff clinic, Idle adapts to how you run. Explore the setup for your trade.

Hair Salons Barbershops Nail Studios Spa & Massage Wellness Centres Aesthetic Clinics Lash & Brow Pet Grooming

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