Nail salon software built for Singapore

Your nail salon, perfectly scheduled

At a glance

Handle online bookings, walk-ins, client preferences, and payments without lifting your eyes from the table. Built around how nail salon actually run, Idle connects a branded 24/7 online booking link with deposits, a calendar with smart staff and resource allocation, a full POS with card, PayNow and PayLah via Stripe, client records with visit history and an AI health score, packages, inventory, staff scheduling, a 24/7 WhatsApp AI receptionist, and real-time analytics, in one system instead of a stack of disconnected tools.

Sound familiar?

Walk-ins vs bookings clash

Booked clients wait while you serve walk-ins. The schedule falls apart by noon.

Forgotten client preferences

Mrs. Chen always wants almond shape and pink tones, but you can't remember every client's details.

Service time creep

A 45-min gel set runs to an hour. Your whole day shifts and clients get frustrated.

Cash reconciliation stress

End of day cash-out takes 20 minutes and you're never sure the numbers are right.

Designed for the nail salon floor

Designed for the nail salon floor

Walk-ins, gel removals, nail art marathons, Idle handles whatever your day brings.

Client preference memory

Every client's preferred shape, gel color, and technician is stored and shown at booking.

Walk-in management

Add walk-ins to the live queue with a tap. No booking? No problem.

Everything nail salon needs

One platform for bookings, clients, staff, and growth, with deeper customisation whenever you want it.

In your plan

  • Branded 24/7 online booking site with deposits
  • One calendar for walk-in, in-store and online appointments
  • Smart resource and staff allocation
  • Client CRM with AI briefing and health score
  • A customer portal for every client
  • Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
  • Deposits and no-show protection
  • Services, packages and credits with smart redemption
  • Inventory tracking with AI restock predictions
  • Staff shifts, leave, roles and permissions
  • Commission engine with clock-in and clock-out
  • WhatsApp AI receptionist, 24/7
  • Automated reminders, win-back and campaigns
  • Gift cards, vouchers, loyalty and memberships
  • Smart waitlists with automatic slot refill
  • Analytics, AI insights and revenue predictions
  • GST-ready invoicing and profitability reports
  • PDPA-aligned encrypted data, cards handled by Stripe
  • Run multiple stores from one account

Make it yours

This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:

  • Custom booking link: bespoke branding and IG feed
  • Intake and consent forms
  • A full website built around your booking link
  • Other terminals (NETS, KPay) and custom payment providers
  • Accounting sync (Xero, QuickBooks) or API
  • Batch and lot tracking with supplier purchase orders
  • Multi-store stock transfers and head-office dashboards
  • Custom analytics fields and scheduled reports
  • Bespoke loyalty, referral and membership rules
  • Custom commission structures and public-holiday tracking
  • Data migration from your old system
  • Onboarding, team training and end-to-end setup
  • Anything else you can describe

Frequently asked questions

What is the best nail salon software in Singapore?

Idle is purpose-built for Singapore nail studios. It handles online booking with the correct duration per service, walk-ins and appointments in one calendar, technician preferences per client, gel add-on pricing, and card, Link, PayNow, PayLah, and GrabPay checkout via Stripe. One platform, deployed for you.

Can clients pick their nail technician when booking online?

Yes. Each technician has their own calendar in Idle. Clients pick their preferred technician at booking, or take the next available. Returning clients rebook with the same tech in one tap.

How does Idle handle walk-ins versus booked appointments?

Today you add walk-ins straight into your booked calendar and slot them in around appointments without double-booking a technician.

Does Idle remember client nail preferences?

Yes. Idle stores each client's preferred shape, length, gel colour history, and allergies. Your tech sees the profile before the client sits down, so every visit feels personal.

Can I sell gel pedicure packages in Idle?

Yes. Idle's package module lets you sell session bundles (e.g. 5 gel pedicures) and tracks remaining credits automatically. The credit is deducted at checkout and the client sees the balance at next booking.

Does Idle support PayNow for Singapore nail salons?

Yes. Card, Link, PayNow, PayLah, and GrabPay are built in through Stripe, alongside cash at checkout. Every payment is tracked per appointment and per technician for end-of-day reconciliation.

Fill every station, every day

Join nail salons across Singapore running smarter operations with Idle.

Who it's for

Built for your kind of business

From a solo studio to a multi-staff clinic, Idle adapts to how you run. Explore the setup for your trade.