Spa & massage software built for Singapore

Your spa, always running at capacity

At a glance

Room scheduling, therapist management, and client preferences, all handled so you can focus on the experience. Built around how spa actually run, Idle connects a branded 24/7 online booking link with deposits, a calendar with smart staff and resource allocation, a full POS with card, PayNow and PayLah via Stripe, client records with visit history and an AI health score, packages, inventory, staff scheduling, a 24/7 WhatsApp AI receptionist, and real-time analytics, in one system instead of a stack of disconnected tools.

Spa scheduling problems

Double-booked rooms

Two clients arrive for the same room at the same time. An avoidable but all-too-common disaster.

No buffer time

No turnover time between appointments means rooms aren't ready when the next client arrives.

Therapist preference tracking

Mrs. Lee always wants Linda but the front desk books whoever's free.

Manual package tracking

Clients on 10-session packages are tracked in notebooks that get lost.

Designed around the spa experience

Your clients deserve calm. Idle keeps the chaos backstage.

Room-based scheduling

Assign each therapist to a dedicated treatment room. Keep your schedule conflict-free.

Automatic buffer times

Set turnover buffers between treatments. Rooms are always ready when clients arrive.

Everything spa needs

One platform for bookings, clients, staff, and growth, with deeper customisation whenever you want it.

In your plan

Branded 24/7 online booking site with deposits
One calendar for walk-in, in-store and online appointments
Smart resource and staff allocation
Client CRM with AI briefing and health score
A customer portal for every client
Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
Deposits and no-show protection
Services, packages and credits with smart redemption
Inventory tracking with AI restock predictions
Staff shifts, leave, roles and permissions
Commission engine with clock-in and clock-out
WhatsApp AI receptionist, 24/7
Automated reminders, win-back and campaigns
Gift cards, vouchers, loyalty and memberships
Smart waitlists with automatic slot refill
Analytics, AI insights and revenue predictions
GST-ready invoicing and profitability reports
PDPA-aligned encrypted data, cards handled by Stripe
Run multiple stores from one account

Make it yours

This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:

Custom booking link: bespoke branding and IG feed
Intake and consent forms
A full website built around your booking link
Other terminals (NETS, KPay) and custom payment providers
Accounting sync (Xero, QuickBooks) or API
Batch and lot tracking with supplier purchase orders
Multi-store stock transfers and head-office dashboards
Custom analytics fields and scheduled reports
Bespoke loyalty, referral and membership rules
Custom commission structures and public-holiday tracking
Data migration from your old system
Onboarding, team training and end-to-end setup
Anything else you can describe

Frequently asked questions

What is the best spa management software in Singapore?

Idle is built specifically for Singapore spas and massage centres. It includes room-based scheduling, therapist preferences per client, package tracking, card, Link, PayNow, PayLah, and GrabPay checkout via Stripe, and one-tap WhatsApp reach from each client profile.

Can I take a deposit when clients book a spa treatment?

Yes. You can require a deposit at booking - paid by card, Link, PayNow, PayLah, or GrabPay through Stripe - and it's applied to the final bill at checkout. Deposits are one of the most effective ways to cut no-shows on long treatments.

Can I save client massage preferences in Idle?

Yes. Idle's client CRM stores preferred therapist, pressure preference, health conditions, allergies, and session notes per client. Your therapists see this information before each appointment.

Does Idle track spa packages and session credits?

Yes. Sell 10-session packages or prepaid credit bundles, and Idle deducts a credit at every checkout. Clients see their remaining balance on their next booking, and you see package revenue separately in analytics.

Can I manage multiple therapists across treatment rooms?

Yes. Each therapist has their own calendar, room assignment, and treatment specialisations. Idle prevents room clashes and matches bookings to qualified therapists automatically.

Does Idle accept PayNow for Singapore spas?

Yes. Card, Link, PayNow, PayLah, and GrabPay are built in through Stripe, alongside cash at checkout. Every payment is tracked per appointment, per therapist, and per treatment type for accurate reporting.

Fill your rooms every day

Join day spas and massage studios across Singapore using Idle.

Book a free demo →Start free trial

Who it's for

Built for your kind of business

From a solo studio to a multi-staff clinic, Idle adapts to how you run. Explore the setup for your trade.

Hair Salons Barbershops Nail Studios Spa & Massage Wellness Centres Aesthetic Clinics Lash & Brow Pet Grooming

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