Lash & brow studio software built for Singapore

Precision scheduling for precision work

At a glance

Store lash profiles, manage long appointments, and keep your studio running without a single missed detail. Built around how studio actually run, Idle connects a branded 24/7 online booking link with deposits, a calendar with smart staff and resource allocation, a full POS with card, PayNow and PayLah via Stripe, client records with visit history and an AI health score, packages, inventory, staff scheduling, a 24/7 WhatsApp AI receptionist, and real-time analytics, in one system instead of a stack of disconnected tools.

Familiar problems?

Notes scattered everywhere

Sarah's curl type and glue sensitivity are written on a Post-it that keeps disappearing.

Long sets, tight schedule

A 2.5-hour volume set runs over, and your next client is already waiting.

Infill timing chaos

Clients need infills every 2-3 weeks but tracking who's due when is a nightmare.

After-hours booking requests

DMs and messages flood in during sets. You can't respond and clients go elsewhere.

Built for detail-obsessed studios

Every client is different. Idle remembers what you can't afford to forget.

Lash & brow profile per client

Curl type, length, adhesive strength, and styling notes stored and auto-pulled at each visit.

Infill scheduling

Set infill windows so clients can rebook at the right interval, automatically.

Everything studio needs

One platform for bookings, clients, staff, and growth, with deeper customisation whenever you want it.

In your plan

Branded 24/7 online booking site with deposits
One calendar for walk-in, in-store and online appointments
Smart resource and staff allocation
Client CRM with AI briefing and health score
A customer portal for every client
Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
Deposits and no-show protection
Services, packages and credits with smart redemption
Inventory tracking with AI restock predictions
Staff shifts, leave, roles and permissions
Commission engine with clock-in and clock-out
WhatsApp AI receptionist, 24/7
Automated reminders, win-back and campaigns
Gift cards, vouchers, loyalty and memberships
Smart waitlists with automatic slot refill
Analytics, AI insights and revenue predictions
GST-ready invoicing and profitability reports
PDPA-aligned encrypted data, cards handled by Stripe
Run multiple stores from one account

Make it yours

This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:

Custom booking link: bespoke branding and IG feed
Intake and consent forms
A full website built around your booking link
Other terminals (NETS, KPay) and custom payment providers
Accounting sync (Xero, QuickBooks) or API
Batch and lot tracking with supplier purchase orders
Multi-store stock transfers and head-office dashboards
Custom analytics fields and scheduled reports
Bespoke loyalty, referral and membership rules
Custom commission structures and public-holiday tracking
Data migration from your old system
Onboarding, team training and end-to-end setup
Anything else you can describe

Frequently asked questions

What is the best lash studio software in Singapore?

Idle is built for Singapore lash and brow studios where every client has a different curl type, length, and adhesive history. It stores lash profiles per client, manages long appointment durations, automates infill reminders, and accepts card, Link, PayNow, PayLah, and GrabPay at checkout via Stripe.

Does Idle store lash profiles per client?

Yes. Curl type, length, diameter, adhesive sensitivity, patch test result, and styling notes are saved per client. Your tech sees the profile before the client lies down, no matter who did the previous set.

Can I send infill reminders to lash clients?

Today you set each client's infill window, usually 2 to 3 weeks, and reach them on WhatsApp in one tap from their profile with a link to book the next set.

How do I collect deposits for long lash appointments?

Idle supports deposit collection at booking for long appointments. The deposit is applied to the final invoice at checkout, protecting your chair from last-minute cancellations on 2.5-hour volume sets.

Does Idle handle allergy and patch test records?

Yes. Allergy flags, patch test results, and contraindications are stored per client and flagged in the appointment view. Nothing is missed when a client returns months later.

Can a single-tech lash studio use Idle in Singapore?

Yes. Solo lash and brow techs run their entire business on Idle, with their own booking link, client records, and card, Link, PayNow, PayLah, and GrabPay checkout via Stripe. No team required.

Run a studio that never misses a detail

Join lash and brow studios across Singapore running on Idle.

Book a free demo →Start free trial

Who it's for

Built for your kind of business

From a solo studio to a multi-staff clinic, Idle adapts to how you run. Explore the setup for your trade.

Hair Salons Barbershops Nail Studios Spa & Massage Wellness Centres Aesthetic Clinics Lash & Brow Pet Grooming

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