Spa management software built for Singapore.
Idle is spa management software built for Singapore spas and wellness centres: online booking, therapist and room scheduling, client preferences, packages, and PayNow and PayLah payments in one platform. No more WhatsApp coordination or double-booked rooms.
At a glance
Spa management software for Singapore is an all-in-one platform that runs your bookings, multi-therapist and room scheduling, client profiles with preferences and health notes, packages, payments, and analytics in one place. Idle replaces paper schedules, WhatsApp coordination, and double-booked rooms, and our team deploys it around how your spa actually runs.
Still running your spa the hard way?
Most Singapore spas still rely on phone calls, paper schedules, and memory. Every coordination gap is a double-booking, a forgotten preference, or a therapist left guessing.
Clients calling to book during treatments
24/7 online booking clients book themselves while you focus on the treatment in progress.
Three therapists, two rooms, always double-booked somehow
Real-time calendar with rooms auto-assigned per booking to help prevent double-bookings.
Forgetting client pressure preferences and health notes
Persistent client profiles: save preferences, health conditions, and session notes per client.
No idea which treatments bring in the most revenue
Built-in analytics: most popular treatments, busiest days, and revenue by therapist at a glance.
Every therapist, every room, every client, on one screen.
Idle's calendar handles multi-therapist, multi-room scheduling with rooms auto-assigned to each booking, while client profiles let your therapists walk into every session knowing exactly what a client needs before they even ask.
Therapist and room scheduling
Each therapist sets their own hours; Idle assigns a room to every booking and prevents two treatments landing in the same room.
Preferred therapist booking
Regulars book their favourite therapist; new clients see available slots across your whole team.
Preferences and health notes
Save pressure preference, health conditions, allergies, and session notes per client, shown before each session.
Packages, credits, and every local payment at checkout.
Sell prepaid treatment bundles and track credit redemption per client, then take payment any way your clients want to pay. Record cash and card at checkout, and accept card, Link, PayNow, PayLah, and GrabPay through Stripe, with every transaction tracked.
Packages and credit management
Sell multi-session bundles and track credit redemption per client at checkout, ideal for membership spas.
Card, Link, PayNow, PayLah, GrabPay
Take every local payment method through Stripe, plus Stripe Terminal for in-person card, settled to your own account.
Deposits stop no-shows
Collect a deposit at booking and hold a card on file, so an empty treatment slot costs you nothing.
Everything your Singapore spa needs
One platform for bookings, therapists, clients, payments, and growth, with deeper customisation whenever you want it.
In your plan
- Branded 24/7 online booking site with deposits
- One calendar for walk-in, in-store and online appointments
- Smart resource and staff allocation
- Client CRM with AI briefing and health score
- A customer portal for every client
- Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
- Deposits and no-show protection
- Services, packages and credits with smart redemption
- Inventory tracking with AI restock predictions
- Staff shifts, leave, roles and permissions
- Commission engine with clock-in and clock-out
- WhatsApp AI receptionist, 24/7
- Automated reminders, win-back and campaigns
- Gift cards, vouchers, loyalty and memberships
- Smart waitlists with automatic slot refill
- Analytics, AI insights and revenue predictions
- GST-ready invoicing and profitability reports
- PDPA-aligned encrypted data, cards handled by Stripe
- Run multiple stores from one account
Make it yours
This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:
- Custom booking link: bespoke branding and IG feed
- Intake and consent forms
- A full website built around your booking link
- Other terminals (NETS, KPay) and custom payment providers
- Accounting sync (Xero, QuickBooks) or API
- Batch and lot tracking with supplier purchase orders
- Multi-store stock transfers and head-office dashboards
- Custom analytics fields and scheduled reports
- Bespoke loyalty, referral and membership rules
- Custom commission structures and public-holiday tracking
- Data migration from your old system
- Onboarding, team training and end-to-end setup
- Anything else you can describe
Why Singapore spas choose Idle
Idle isn't a generic tool retrofitted for Singapore. It's built with Singapore wellness businesses in mind from card, Link, PayNow, PayLah, and GrabPay (via Stripe) to multi-therapist room scheduling.
Configured around your business · Deployed by our team
Frequently asked questions
What is spa management software?
What is spa management software?
Which is the best spa booking software in Singapore?
Which is the best spa booking software in Singapore?
How much does spa management software cost in Singapore?
How much does spa management software cost in Singapore?
Can I manage multiple therapists with Idle?
Can I manage multiple therapists with Idle?
Does Idle prevent double-booked treatment rooms?
Does Idle prevent double-booked treatment rooms?
Can I save client preferences in Idle?
Can I save client preferences in Idle?
How do clients pay at a Singapore spa on Idle?
How do clients pay at a Singapore spa on Idle?
Does Idle support package and session tracking?
Does Idle support package and session tracking?
Ready to modernise your Singapore spa?
Join Singapore wellness businesses running smarter on Idle. Online booking, therapist scheduling, client profiles, and analytics all in one platform.