Security & Compliance: Your data, properly protected.
Idle keeps your business and client data safe with encryption, secure logins, and PDPA-aligned practices. Card data is handled by Stripe and never touches Idle, and your records are yours to export whenever you ask.
At a glance
Idle protects your business and client data with encryption, secure logins and PDPA-aligned practices. Card data is handled by Stripe and never touches Idle, regular backups keep your records safe, and you can export your full data on request. Only the people you authorise see sensitive information, so you always know your client list, payments and staff details stay private and in your control.
Encryption and secure access, by default.
Your client records, bookings, payments and staff data are encrypted in transit and at rest, so the information that runs your business stays private. Logins are secured with email verification and password reset, and role-based access means only the right people see sensitive details.
Encrypted in transit and at rest
Your data is encrypted on the way to Idle and while it is stored, so it stays protected end to end.
Secure logins for your team
Email verification and password reset keep accounts secure, with no shared passwords floating around.
Role-based access
Owners, managers and front-desk staff each see only what their role allows, so sensitive information stays restricted.
PDPA-aligned, with payments handled by Stripe.
Idle is built around PDPA-aligned practices, helping you collect only the client information you need and respect your clients' choices. Payments run through Stripe, so card data never touches Idle and you stay out of scope for handling raw card numbers yourself.
Card data never touches Idle
When a client pays online or at your counter, their card details go straight to Stripe, not to Idle.
PDPA-aligned by design
Collect only what you need, keep it secure, and honour requests to view, correct or remove client data.
Built for Singapore businesses
Practices are shaped around how salons, spas and clinics here handle client information responsibly.
Owning client data should not keep you up at night.
Worrying where data lives
Client lists, payment history and notes pile up, and it is never quite clear how safely any of it is stored.
Unsure who can access what
Everyone shares one login, so any staff member can open the full client list, revenue and settings.
No clean way to get data out
When you want your own records back, they are trapped in spreadsheets, paper, or a tool that will not let go.
Backed up, and yours to take whenever you ask.
Your records are backed up regularly, so a lost device or a bad day never costs you your bookings, clients or sales history. And when you want your data, a full export of your clients, transactions or packages is yours on request. No hostage-taking, no waiting.
Regular automatic backups
Your data is backed up regularly, so you are never one mistake away from losing your business records.
Full export on request
Ask any time and get a full export of your clients, transactions or packages, because your data is yours.
Everything protecting your data
Encryption, secure access and PDPA-aligned handling as standard, with deeper control whenever you want it.
In your plan
- Encryption in transit and at rest
- Secure logins with email verification and password reset
- Role-based access for every team member
- PDPA-aligned data handling
- Card data handled by Stripe, never by Idle
- Regular automatic backups
- Full data export on request
Make it yours
This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything, including:
- Scheduled and automated exports you control
- Automated backups on a schedule you set
- Enterprise licensing on your own infrastructure
- Anything else you can describe
The business impact
| What changes | The old way | The Idle way |
|---|---|---|
| Your data | Uncertain where it lives or how safe it is | Encrypted in transit and at rest, and backed up |
| Card handling | Card details and the liability are on you | Handled entirely by Stripe, never touching Idle |
| Access | One shared login, everyone sees everything | Role-based, so only the right people see sensitive data |
| Getting data out | Locked in, trapped in spreadsheets or paper | Full export of your records on request, anytime |
Security & compliance FAQ
Is my business and client data encrypted in Idle?
Is my business and client data encrypted in Idle?
Where does card data go when a client pays?
Where does card data go when a client pays?
Is Idle PDPA-aligned for a Singapore business?
Is Idle PDPA-aligned for a Singapore business?
Can I export my own data out of Idle?
Can I export my own data out of Idle?
Ready to run on software that protects your business?
We will scope your setup, bring your records across securely, and get you live. Free onboarding, no setup fee.
Idle already handles the rest
Your data is protected. Idle is also running your bookings, your schedule, and every payment at the counter.
