Pet grooming software built for Singapore

Every pet remembered, every groom perfect

At a glance

Pet profiles, grooming notes, appointment management, and staff scheduling, built for grooming businesses that care. Built around how grooming salon actually run, Idle connects a branded 24/7 online booking link with deposits, a calendar with smart staff and resource allocation, a full POS with card, PayNow and PayLah via Stripe, client records with visit history and an AI health score, packages, inventory, staff scheduling, a 24/7 WhatsApp AI receptionist, and real-time analytics, in one system instead of a stack of disconnected tools.

Grooming business challenges

Pet preferences forgotten

Max hates the dryer but nobody told the new groomer. Now he's stressed and the owner's unhappy.

Time estimation problems

A matted coat takes twice as long as expected. Your whole day shifts.

No-shows with no notice

Clients cancel on the day, or don't show up at all, with no deposit to protect your time.

No service history

You can't remember what products were used on Bella last time or how she reacted.

Built for the grooming floor

Every dog is different. Idle makes sure your team always knows what they're working with.

Per-pet profiles

Breed, weight, coat type, behavioural notes, and product preferences stored per pet.

Behavioural and health flags

Flag anxious pets, health conditions, or special handling requirements before the groom begins.

Everything grooming salon needs

One platform for bookings, clients, staff, and growth, with deeper customisation whenever you want it.

In your plan

Branded 24/7 online booking site with deposits
One calendar for walk-in, in-store and online appointments
Smart resource and staff allocation
Client CRM with AI briefing and health score
A customer portal for every client
Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
Deposits and no-show protection
Services, packages and credits with smart redemption
Inventory tracking with AI restock predictions
Staff shifts, leave, roles and permissions
Commission engine with clock-in and clock-out
WhatsApp AI receptionist, 24/7
Automated reminders, win-back and campaigns
Gift cards, vouchers, loyalty and memberships
Smart waitlists with automatic slot refill
Analytics, AI insights and revenue predictions
GST-ready invoicing and profitability reports
PDPA-aligned encrypted data, cards handled by Stripe
Run multiple stores from one account

Make it yours

This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:

Custom booking link: bespoke branding and IG feed
Intake and consent forms
A full website built around your booking link
Other terminals (NETS, KPay) and custom payment providers
Accounting sync (Xero, QuickBooks) or API
Batch and lot tracking with supplier purchase orders
Multi-store stock transfers and head-office dashboards
Custom analytics fields and scheduled reports
Bespoke loyalty, referral and membership rules
Custom commission structures and public-holiday tracking
Data migration from your old system
Onboarding, team training and end-to-end setup
Anything else you can describe

Frequently asked questions

What is the best pet grooming software in Singapore?

Idle is purpose-built for Singapore pet groomers. It stores per-pet profiles including breed, coat type, and behavioural flags, tracks grooming intervals, lets you reach owners on WhatsApp in one tap, and accepts card, Link, PayNow, PayLah, and GrabPay at checkout via Stripe.

Does Idle store pet profiles with grooming notes?

Yes. Each pet has its own profile with breed, weight, coat type, behavioural flags, product preferences, and a full grooming history. The groomer sees the profile before the pet arrives.

Can I send rebooking reminders to pet owners?

Today you track each pet's typical grooming interval and reach owners on WhatsApp in one tap from their profile when a pet is due.

Does Idle handle anxious pets or special handling notes?

Yes. Flag pets with behavioural notes such as dryer-sensitive, leash-reactive, or fear of clippers, so the next groomer is prepared before the appointment begins.

Can I collect deposits for grooming appointments in Idle?

Deposit collection is supported for long grooming appointments. The deposit is paid by card, Link, PayNow, PayLah, or GrabPay through Stripe at booking and applied to the final invoice at checkout.

Does Idle work for mobile pet groomers in Singapore?

Yes. A single-groomer mobile business can run its entire schedule, client records, and card, Link, PayNow, PayLah, and GrabPay checkout via Stripe on Idle, using one booking link shared on WhatsApp or Instagram.

Run a grooming business that clients trust

Join pet grooming businesses across Singapore managing their operations on Idle.

Book a free demo →Start free trial

Who it's for

Built for your kind of business

From a solo studio to a multi-staff clinic, Idle adapts to how you run. Explore the setup for your trade.

Hair Salons Barbershops Nail Studios Spa & Massage Wellness Centres Aesthetic Clinics Lash & Brow Pet Grooming

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