Aesthetic clinic software built for Singapore.
Idle is aesthetic clinic software built for Singapore clinics and medspas: online booking, doctor and therapist schedules, client treatment history, packages, and PDPA-aware records in one platform. No more spreadsheets, no more disputed credits.
At a glance
Aesthetic clinic management software for Singapore is one platform that runs online booking, doctor and therapist scheduling, client treatment history and notes, prepaid package and credit tracking, and POS with card, Link, PayNow, PayLah and GrabPay via Stripe. Idle replaces spreadsheets and group chats, and our team deploys it around how your clinic actually runs.
Still running your clinic on spreadsheets?
Most Singapore clinics still rely on Excel for package tracking, paper for treatment notes, and group chats for staff schedules. Every gap is a disputed credit, a lost note, or a double-booked aesthetician.
Tracking package credits in Excel with 50 tabs
Built-in package tracking deducts credits automatically per session, shown to client and staff in real time. No spreadsheet nobody trusts.
Clients disputing how many sessions they have left
Single source of truth: every package balance shown on the client profile, so there are no spreadsheet arguments at the front desk.
Doctors, aestheticians, and front desk on different calendars
Unified calendar with role-based scheduling. Every practitioner is visible on one screen, so the schedules finally line up.
Treatment notes scattered across paper, WhatsApp, email
Per-client treatment notes saved in one profile, accessible to your team before every visit. Nothing lost between channels.
Stop fighting Excel. Track every credit accurately.
Idle's package tracking lets you sell prepaid bundles, like six laser sessions, ten facials, or a microneedling course, and tracks credit redemption automatically per client. No more spreadsheets, no more disputes at the front desk.
Sell any package structure
Define sessions, validity period, and pricing, then sell it at checkout. Credits are added to the client profile instantly.
Auto-deduct on each visit
When a client redeems a session, the credit is deducted automatically. The balance stays accurate and visible to both client and staff.
One client profile. Every note, every payment.
Doctors, aestheticians, and front desk work from one unified calendar and one client record. Treatment history sits beside checkout, and every payment is logged with GST handling for Singapore.
Treatment notes and contraindications
Store skin assessments, allergies, and per-session notes safely on each client profile, ready before every visit.
Card, Link, PayNow, PayLah and GrabPay
Record cash and card at checkout, and take card, Link, PayNow, PayLah, and GrabPay through Stripe, with GST handling on every transaction.
Everything your Singapore clinic needs
One platform for booking, clients, treatment records, packages, and payments, with deeper customisation whenever you want it.
In your plan
- Branded 24/7 online booking site with deposits
- One calendar for walk-in, in-store and online appointments
- Smart resource and staff allocation
- Client CRM with AI briefing and health score
- A customer portal for every client
- Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
- Deposits and no-show protection
- Services, packages and credits with smart redemption
- Inventory tracking with AI restock predictions
- Staff shifts, leave, roles and permissions
- Commission engine with clock-in and clock-out
- WhatsApp AI receptionist, 24/7
- Automated reminders, win-back and campaigns
- Gift cards, vouchers, loyalty and memberships
- Smart waitlists with automatic slot refill
- Analytics, AI insights and revenue predictions
- GST-ready invoicing and profitability reports
- PDPA-aligned encrypted data, cards handled by Stripe
- Run multiple stores from one account
Make it yours
This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:
- Custom booking link: bespoke branding and IG feed
- Intake and consent forms
- A full website built around your booking link
- Other terminals (NETS, KPay) and custom payment providers
- Accounting sync (Xero, QuickBooks) or API
- Batch and lot tracking with supplier purchase orders
- Multi-store stock transfers and head-office dashboards
- Custom analytics fields and scheduled reports
- Bespoke loyalty, referral and membership rules
- Custom commission structures and public-holiday tracking
- Data migration from your old system
- Onboarding, team training and end-to-end setup
- Anything else you can describe
Why Singapore clinics choose Idle
Idle isn't a generic tool retrofitted for Singapore. It's built with Singapore aesthetic clinics in mind, from card, Link, PayNow, PayLah, and GrabPay (via Stripe) with GST handling to multi-practitioner room scheduling.
Cash, card, Link, PayNow, PayLah & GrabPay with GST
Record cash and card at checkout, and take card, Link, PayNow, PayLah, and GrabPay through Stripe, with every transaction tracked and proper tax handling.
Treatment notes & contraindications
Store skin assessments, allergies, and per-session notes safely on each client profile.
Multi-practitioner scheduling
Doctors, aestheticians, and front desk all on one calendar. Different roles, different hours, one system.
Transparent pricing
Scoped to your business and deployed for you. One plan per store, no commission, no premium markups.
Works for all clinic types
Aesthetic clinics, medspas, dermatology, and body treatment centres. Idle handles them all.
Aesthetic clinic software FAQ
What is aesthetic clinic management software?
What is aesthetic clinic management software?
Which is the best aesthetic clinic software in Singapore?
Which is the best aesthetic clinic software in Singapore?
How much does clinic management software cost in Singapore?
How much does clinic management software cost in Singapore?
Can clients book specific doctors or therapists online?
Can clients book specific doctors or therapists online?
Does Idle support treatment package tracking for clinics?
Does Idle support treatment package tracking for clinics?
Can Idle store treatment notes per client?
Can Idle store treatment notes per client?
How do clients pay at a Singapore clinic on Idle?
How do clients pay at a Singapore clinic on Idle?
Ready to streamline your Singapore clinic?
Join Singapore aesthetic clinics running smarter on Idle. Online booking, treatment tracking, package management, and analytics all in one platform.