Multi-property spa software for resort groups in Singapore

One platform for all your properties

At a glance

Multi-property spa management with consolidated reporting and property-level control, built for resort groups. Built around how group actually run, Idle connects a branded 24/7 online booking link with deposits, a calendar with smart staff and resource allocation, a full POS with card, PayNow and PayLah via Stripe, client records with visit history and an AI health score, packages, inventory, staff scheduling, a 24/7 WhatsApp AI receptionist, and real-time analytics, in one system instead of a stack of disconnected tools.

Multi-property headaches

No consolidated view

You have separate spreadsheets for each property. Getting a group-wide report takes days.

Staff sharing complexity

Moving therapists between properties for peak periods is a logistical nightmare.

Inconsistent guest experience

Each property runs differently. Guests who visit multiple properties get different experiences.

Revenue leakage between sites

Packages sold at one property get used at another with no way to track the revenue allocation.

Built for scale

Two properties or twenty, Idle scales without adding administrative complexity.

Multi-property dashboard

Switch between properties in one tap. Each store has its own schedule, settings, and team.

Consolidated group reporting

View revenue, utilisation, and trends across all properties from one analytics dashboard.

Everything group needs

One platform for bookings, clients, staff, and growth, with deeper customisation whenever you want it.

In your plan

Branded 24/7 online booking site with deposits
One calendar for walk-in, in-store and online appointments
Smart resource and staff allocation
Client CRM with AI briefing and health score
A customer portal for every client
Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
Deposits and no-show protection
Services, packages and credits with smart redemption
Inventory tracking with AI restock predictions
Staff shifts, leave, roles and permissions
Commission engine with clock-in and clock-out
WhatsApp AI receptionist, 24/7
Automated reminders, win-back and campaigns
Gift cards, vouchers, loyalty and memberships
Smart waitlists with automatic slot refill
Analytics, AI insights and revenue predictions
GST-ready invoicing and profitability reports
PDPA-aligned encrypted data, cards handled by Stripe
Run multiple stores from one account

Make it yours

This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:

Custom booking link: bespoke branding and IG feed
Intake and consent forms
A full website built around your booking link
Other terminals (NETS, KPay) and custom payment providers
Accounting sync (Xero, QuickBooks) or API
Batch and lot tracking with supplier purchase orders
Multi-store stock transfers and head-office dashboards
Custom analytics fields and scheduled reports
Bespoke loyalty, referral and membership rules
Custom commission structures and public-holiday tracking
Data migration from your old system
Onboarding, team training and end-to-end setup
Anything else you can describe

Frequently asked questions

What is the best multi-property spa software in Singapore?

Idle is built for Singapore resorts and hotel groups managing spa operations across multiple properties. It supports per-property schedules, group-wide reporting, shared guest profiles, and role-based access for property-level and group-level teams.

Can Idle manage spa operations across multiple resort properties?

Yes. Each property has its own schedule, staff, and settings, all under one Idle account. The group view shows revenue and utilisation across every property in one dashboard.

Are guest profiles shared across properties in Idle?

Yes. When a guest visits more than one of your properties, their preferences, treatment history, and notes follow them. The spa team at every property knows what they like.

Does Idle support group-wide reporting for resort operators?

Yes. The group analytics view consolidates revenue, treatment volume, and therapist utilisation across all properties. Property-level dashboards remain available for site managers.

How does Idle handle role-based access for hotel groups?

Idle's RBAC lets you give site managers access to their own property only, while group operations and finance teams see everything, each with their own secure login.

One platform for your entire resort group

Join hotel groups and resort operators using Idle to unify their spa operations.

Book a free demo →Start free trial

Who it's for

Built for your kind of business

From a solo studio to a multi-staff clinic, Idle adapts to how you run. Explore the setup for your trade.

Hair Salons Barbershops Nail Studios Spa & Massage Wellness Centres Aesthetic Clinics Lash & Brow Pet Grooming

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