Salon software with WhatsApp booking, built for Singapore
Idle is salon software with WhatsApp booking, built for Singapore: share your branded Idle booking link on WhatsApp, clients book 24/7, and every booking lands in one calendar. Message any client in one tap from their profile.
At a glance
Salon software with WhatsApp booking for Singapore lets you share a branded booking link on WhatsApp so clients book 24/7 against your live availability. Every booking lands in one Idle calendar in real time, clients reschedule from the same link, and you message any client on WhatsApp in one tap from their profile. WhatsApp stays the channel; your calendar stays the single source of truth.
WhatsApp DM chaos, every day?
Most Singapore salons start with WhatsApp DMs and grow into chaos. Idle keeps WhatsApp as the conversation channel and your calendar as the single source of truth.
Clients DM you mid-cut and you cannot reply
By the time you reply, they have booked someone else. A shareable booking link lets clients book 24/7 against your live availability instead of waiting on a reply.
The booking lives in your head until you write it down
Sometimes you write it down. Sometimes you don't. Every booking from the link lands in your Idle calendar in real time, so nothing is lost and nothing is double-booked.
Twenty minutes a day chasing morning-of cancellations
Clients reschedule or cancel from the same link and your calendar updates instantly, without your team touching it or playing phone tag.
Your team sees the schedule on a paper diary
The diary walks home with you at night. With Idle, your whole team sees the same calendar on every device, with WhatsApp staying the conversation channel.
Take bookings the way Singapore clients already use WhatsApp.
Pin your branded Idle booking link in your WhatsApp Business bio, or drop it in any chat. Clients tap it, see your live availability, and book in under a minute, no app to download. Every booking lands in your Idle calendar in real time, and you message any client on WhatsApp in one tap from their profile.
Share one booking link
Pin it in your WhatsApp Business bio or any chat. Clients book against your live calendar 24/7, with no calls and no missed DMs.
One-tap WhatsApp messaging
Reach any client on WhatsApp in one tap from their profile in Idle, with the conversation staying where your clients already are.
One calendar, the single source of truth.
Every booking from the link appears in your Idle calendar instantly, attributed to its source, with no re-entry and no double-booking across channels. Clients reschedule or cancel from the same link, your team sees the same calendar on every device, and the link can take a deposit and keep a card on file.
Bookings land in real time
Every booking appears the moment it happens, so there is no double entry and no double-booking across WhatsApp, your site, and walk-ins.
Reschedules via the link, not phone tag
Clients reschedule or cancel from the same link and your calendar updates instantly, without your team touching it.
Deposits, card-on-file, and returning clients.
The link can take a deposit and keep a card on file, then auto-charge the balance when you mark the appointment complete. Returning clients create an account to rebook in seconds and track their packages, and the link only shows the staff and services that are actually available.
Deposits stop no-shows
Take a deposit and hold a card on file via Stripe at booking, then auto-charge the balance at completion.
Returning clients rebook in seconds
Clients create an account to rebook fast and track their packages, with the link showing only what is actually available.
How Idle's WhatsApp booking flow works
Share your booking link on WhatsApp
Pin your branded Idle booking link in your WhatsApp Business bio, or drop it in any chat. Clients tap it, see your live availability, and book in under a minute, no app to download.
The booking lands in your calendar in real time
Every booking from the link appears in your Idle calendar instantly, attributed to its source. No re-entry, no missed DMs, no double-booking across channels. The link can take a deposit and keep a card on file, then auto-charge the balance when you mark the appointment complete.
Message clients on WhatsApp in one tap
Clients see an instant on-screen booking confirmation, and you can message any client on WhatsApp in one tap from their profile in Idle.
Reschedules happen via the link, not phone tag
Clients reschedule or cancel from the same link and your calendar updates in real time, without your team touching it.
WhatsApp messaging built in
Message any client on WhatsApp in one tap from their profile, and share your branded booking link on WhatsApp so clients book 24/7 into one calendar.
Everything in your WhatsApp booking flow
WhatsApp stays the channel, your calendar stays the source of truth, with deeper automation whenever you want it.
In your plan
- Branded 24/7 online booking site with deposits
- One calendar for walk-in, in-store and online appointments
- Smart resource and staff allocation
- Client CRM with AI briefing and health score
- A customer portal for every client
- Full POS: card, Link, PayNow, PayLah and GrabPay via Stripe
- Deposits and no-show protection
- Services, packages and credits with smart redemption
- Inventory tracking with AI restock predictions
- Staff shifts, leave, roles and permissions
- Commission engine with clock-in and clock-out
- WhatsApp AI receptionist, 24/7
- Automated reminders, win-back and campaigns
- Gift cards, vouchers, loyalty and memberships
- Smart waitlists with automatic slot refill
- Analytics, AI insights and revenue predictions
- GST-ready invoicing and profitability reports
- PDPA-aligned encrypted data, cards handled by Stripe
- Run multiple stores from one account
Make it yours
This is how Idle works: there is no rigid template. You tell us what you need, and we scope it, build it, and set it up for you, so beyond your plan we can tailor almost anything to how you run, including:
- Custom booking link: bespoke branding and IG feed
- Intake and consent forms
- A full website built around your booking link
- Other terminals (NETS, KPay) and custom payment providers
- Accounting sync (Xero, QuickBooks) or API
- Batch and lot tracking with supplier purchase orders
- Multi-store stock transfers and head-office dashboards
- Custom analytics fields and scheduled reports
- Bespoke loyalty, referral and membership rules
- Custom commission structures and public-holiday tracking
- Data migration from your old system
- Onboarding, team training and end-to-end setup
- Anything else you can describe
WhatsApp Business compliance in Singapore
Transactional messages (booking confirmations, reminders, post-visit follow-ups) sent to clients who already booked with you are typically acceptable under Singapore's Personal Data Protection Act (PDPA) as part of providing the service. Promotional broadcasts, however, require explicit opt-in from each recipient. Idle records consent per client at booking and lets you tag clients by message type (transactional vs marketing), so your team stays inside the PDPA framework without manually managing lists. WhatsApp itself also enforces its own Business Messaging policies. For a clinic-specific or chain-wide policy, consult your PDPA officer.
Frequently asked questions
Can salons in Singapore take bookings via WhatsApp?
Can salons in Singapore take bookings via WhatsApp?
Does Idle have a WhatsApp Agent?
Does Idle have a WhatsApp Agent?
Can I send WhatsApp reminders and follow-ups?
Can I send WhatsApp reminders and follow-ups?
Is using WhatsApp for salon bookings compliant in Singapore?
Is using WhatsApp for salon bookings compliant in Singapore?
Does the booking link work for walk-ins and returning clients?
Does the booking link work for walk-ins and returning clients?
How does this compare to taking bookings in WhatsApp DMs manually?
How does this compare to taking bookings in WhatsApp DMs manually?
Stop managing WhatsApp bookings by hand
Book a 20-minute demo. We'll set up your booking link and one-tap WhatsApp flow with you.